A cloud phone system designed for restaurants, hotels, cafes, and catering companies. Automate reservations, manage delivery orders by phone, and unify multi-location communications — all from one powerful platform.
Traditional phone systems can't keep up with the fast pace of restaurants and hospitality. Every missed call is a missed reservation, a lost order, or a frustrated guest.
When the dining room is full and staff are stretched thin, up to 40% of incoming calls go unanswered — sending potential guests straight to your competitors.
Running separate phone systems for each restaurant or hotel location creates chaos — inconsistent greetings, siloed call data, and no way to route calls between venues.
The hospitality industry averages 75% annual staff turnover. Training new hires on complex phone systems wastes valuable time and leads to poor customer experiences.
Purpose-built tools for restaurants and hospitality businesses that improve guest experience and streamline operations.
Our AI receptionist handles booking requests, modifications, and cancellations 24/7. Guests get instant confirmation, and your staff stays focused on the dining room — even during the busiest rush hours.
Manage all your restaurants, hotels, or cafes under one unified phone number. Intelligently route callers to the nearest location, transfer between venues, and centralise management from a single dashboard.
Let AI handle delivery and takeout orders over the phone. Our voice AI understands menu items, suggests add-ons for natural upselling, and sends confirmed orders directly to your kitchen display system.
From fine dining restaurants to hotel chains, OctoVoIP adapts to your unique needs.
Deliver a premium guest experience from the very first call. AI handles reservation requests with personalised greetings, remembers guest preferences, and manages special occasion bookings with care.
Handle high-volume phone orders across dozens of locations with AI. Automate takeout and delivery ordering, reduce order errors, and let staff focus on food preparation and in-store customers.
Unified communications for front desk, concierge, room service, and event bookings. Intelligent call routing connects guests to the right department instantly, with multi-language support for international visitors.
Never miss a catering enquiry again. AI captures event details, party sizes, menu preferences, and budget information — then routes qualified leads to your events team with full context.
Lunch and dinner rushes are when your phone rings the most — and when your staff are least available to answer. OctoVoIP is built to handle massive call surges without breaking a sweat, so you capture every reservation and order even at your busiest.
"Since switching to OctoVoIP, we're handling 3x more calls during peak dinner hours without adding a single staff member. The AI reservation system books tables, manages our waitlist, and even takes takeout orders — our hosts can finally focus on the guests in front of them. It's been a game changer for all six of our locations."
Join thousands of restaurants and hospitality businesses who trust OctoVoIP for reliable, intelligent communications that never miss a guest.